Trion Technology Customer Service Department has recently gone through a restructuring in order to be more responsive to our customers.
We have relocated the service coordinator position from Tempe, Arizona to our corporate office in Clearwater, Florida. This will help ensure a faster turnaround with communication and coordination within our service department.
Kapri McKenzie is our new service coordinator. She handles processing service quotes, service contract quotes, RMA requests, purchase orders, customer surveys and warranty forms. Along with these duties, Kapri fields incoming technical calls to help route them to an available technician.
Kapri can be reached from Monday – Friday, 8:30AM – 5:30PM EST via:
Phone: 727-447-1110
Fax: 727-447-1581
Email: service@triontech.com
Website Form: https://triontech.com/service/
When contacting us, please include your company name and the tool serial number, which will help us expedite your service needs.
Trion Technology is deeply committed to improving overall customer satisfaction. We would like to hear from you directly with suggestions and comments. Let us know how we can do better.
Please forward this letter to others who may need to contact our Service Department.
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